Accessibility

Black Deer Festival Accessibility Information

Black Deer aims to cater for all access needs to ensure everyone has an enjoyable time at the Festival.

DOWNLOAD

The information on this page is available as a PDF, and can be downloaded here.
 

THE LAND

The festival is held on a green field site with both flat and undulating areas throughout. As with most outdoor sites the terrain can be uneven in places.

SERVICES

Black Deer Festival offers several facilities and services onsite including:
 
– Dedicated Accessible Campsite – Close to accessible carpark and arena entrance.
 
– Dedicated Accessible Car Park.
 
– Accessible viewing platforms – Capacity is limited and at busy times those able to stand may be asked to make way for those unable to do so.
 
– Wheelchair charging.
 
– Refrigerated medicine storage.
 
– 24-hour Medical & Welfare Centre.
 
– Accessible Toilets – Located across the festival.
 
– Accessible Shower Rooms – Located within the accessible campsite
 
Assistance Dogs are welcome onsite.
 
Unfortunately, we do not have BSL / Sign Language interpreters at the festival.
 

CARERS / PA TICKET

Free Carer / Personal Assistance passes are available with the purchase of a festival entry ticket (Day or Weekend) from the ticket page.
 
These tickets are strictly for those who need them and will be allocated to you on the basis that supporting documentation is provided to accessibility@blackdeerfestival.com between the 1st April 2023 and 3rd June 2023.
 
Anyone with accessible needs may use the accessible services but you must submit one of the following for a free PA/carers ticket:
 
– Middle / High-Rate DLA for care and / or mobility. You will need to submit the middle/higher rate for a free PA/Carer ticket.
 
– Enhanced Personal Independence Payment for daily living and / or mobility. You will need to submit the Enhanced rate for a free PA/Carer ticket.
 
– Evidence that shows you are registered being severely sight impaired (blind) or deaf.
 
– Access Card (also known as CredAbility or Nimbus card) +1 category requirement.
 
– Recognised assistance dog ID Card.
 
 
All applications are considered on a case-by-case basis and if you don’t have any of the above evidence you can still contact the accessibility team to explain your requirements.
 
If you are unable to provide eligible documentation the Carer / PA Ticket will be invalidated.
 

Travel & Parking

Free dedicated Accessible Parking (Day or Weekend) is available from the festival’s ticket page.
 
These tickets are strictly for those who need them and will be allocated to you on the basis that supporting documentation such as your Blue Badge is provided to accessibility@blackdeerfestival.com between the 1st April 2023 and 3rd June 2023
 
Customers confirmed for accessible parking will have their parking tickets emailed to them before arrival to site.
 
Please note we only have a limited quantity of Accessible Parking Spaces. Customers who arrive with a Blue Badge but have not pre-booked may be required to park in general parking for free.
 
Customers registered for Accessible Car Parking or Accessible Camping (including those in a live-in vehicle) should enter the festival via Red Gate.
 

Camping

A dedicated Accessible Campsite is located close to the Accessible Carpark and Arena Entrance. The Accessibility team are based in this campsite and will be able to assist if required.
 
Spaces in the Accessible Campsite are limited, and you must apply for this option in the application form, below.
 
If you are bringing a live-in vehicle (including caravans) into the Accessible Campsite you will need to purchase a live-in vehicle pass (1 per vehicle) from the festival’s ticket page.
 
Electric hook-up is available when purchasing your live-in vehicle pass.
 

Contact

Please contact the team by email via accessibility@blackdeerfestival.com
 

Applications

 
Carer / PA tickets and accessible parking passes are available through the Black Deer Festival ticket page here.
 
For additional services please complete the following form.
 
Applications will close on Friday 3 June 2023.
 
Once Black Deer Festival Ltd has received your completed application form, we will process your application within 14 days. Emails will be responded to within 72hrs.
 

Application Form

For PA/Carer passes and accessible parking please go the Black Deer Festival ticket shop here.
Upload your supporting documents:
It is mandatory to provide one of the following forms of supporting documentation in your application as evidence of your access requirements and/or to be granted a PA ticket.
Click or drag a file to this area to upload.
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We will keep these documents secure and once we have reviewed them, we will immediately and securely destroy them.
We recognise that the evidence above is not definitive. If you do not have any of the above evidence but have a doctors letter or certificate, please, use the box below to state why you require your booked access facility(s):
You are welcome to email copies of any additional evidence that supports your booking to accessibility@blackdeerfestival.com. Please contact us if you wish to discuss further. Please submit your evidence here:
Click or drag a file to this area to upload.